The Australian government’s digital identity app, myGovID, is getting a new name and look, transitioning to myID in mid-November. This rebranding aims to simplify digital access by reducing confusion between myGovID and the separate myGov service. Importantly, myID will retain the same functionality, allowing users to securely log into services like Centrelink and other government portals.
What Users Need to Know
For the over 13 million Australians currently using myGovID, the transition to myID will be seamless. There’s no need to set up a new account, change login details, or adjust identity verification settings. Your existing app will automatically update, or you can update it manually from the App Store or Google Play once the new version is available. This update will only affect myGovID, while the separate myGov app remains unchanged.
Beware of Scams
As with any major online change, scammers are already trying to exploit the transition by sending fraudulent messages claiming to be from myGovID or myID. These scams often include links or prompts to download malicious software. To avoid falling victim:
- Ignore Suspicious Links: Avoid clicking on any links or downloading attachments from unsolicited emails or texts.
- Use Official App Stores Only: Only download the myID app through verified sources like the Google Play Store or App Store.
- Delete Fake Alerts: If you receive an email or message urging you to take immediate action, disregard it. Official updates require no extra steps.
How Mobile Computer Geeks Can Help
At Mobile Computer Geeks, we know staying secure online can be challenging, especially with new changes and scams. Our experienced technicians can assist you with a smooth transition to myID, help you secure your devices against scams, and keep your systems updated. We offer both remote and in-person support to ensure your online experience remains safe and seamless.
Contact us today for expert help, and let us take care of your digital security so you can navigate the myID transition with confidence.
