Opening Hours
Mobile phone setup and support in Brisbane
A new phone should feel like an upgrade, not a weekend project. We’ll help set it up, move supported data and reconnect the things you use every day. We can also sort out settings and software problems on your current phone.
iPad support
Data transfer
Patient guidance
A hand with your phone and its everyday connections
Phones do much more than make calls. They hold family photos, manage appointments and connect to watches, headphones and computers. When one part stops working, it’s not always obvious where to start.
Mobile Computer Geeks provides practical help with iPhone and Android setup. Tell us what you want to achieve, whether that’s changing phones, sorting out email or finally getting your Bluetooth accessories connected.
Need a hand with your computer?
Our local Geeks come to you at home or work, or help remotely, across Brisbane, Logan, Ipswich, Moreton Bay and Redland Bay. No surcharge for same-day, Saturday or after-hours appointments, subject to availability. Instant confirmation when you book online.
Set up the new phone without the guesswork
We can help with the initial setup, available updates, account sign-ins and the apps you need. If you’re replacing a phone, we’ll check the transfer options for contacts, photos and other supported information. Keep the old device until you’ve checked the new one has what you need.
We’ll also help organise email setup, notifications and useful security settings. Some apps need you to sign in again or complete their own verification, which we’ll explain as we go.
Keep the right things in sync
Would you like new photos available on your computer, or the same calendar on both devices? We’ll check the accounts and services you’re using, then configure the supported options. You can choose what to share rather than turn everything on at once.
We’ll explain how syncing works for your setup and help plan backups. That way, you know where your information lives and what happens if a device is lost or replaced.
Get to know the features that matter to you
We can show you how to pair headphones, manage location permissions, change text size or make a video call. There’s no need to learn every feature. We’ll focus on the things you want to use and give you time to try them.
If you’d like more practice, ask about one-on-one training. Bring a short list of questions and we’ll work through them together.
Frequently Asked Questions
What should I have ready for a new phone setup?
Have both phones charged, your account details available and access to any verification methods you use. Keep your SIM and charger handy. Tell us whether you’re staying with the same phone brand or moving between iPhone and Android.
Can you help sync my phone with a Windows PC or Mac?
Yes, we can review the available options for your devices and accounts. Photos, calendars, contacts and files may use different services. We’ll explain what can sync automatically and what needs a separate transfer or app.
