Is Telstra’s 3G Shutdown Causing Issues with Your Calls? Here’s What You Need to Know
Telstra has begun shutting down its 3G network across Australia, a transition that might leave some customers facing unexpected problems with their calls. If your phone relies on the 3G network for voice calls, you could be among those affected. This is especially true for certain older 4G and early 5G models that don’t support Voice over LTE (VoLTE), which enables calls over the newer 4G and 5G networks. If you’re experiencing call issues or have lost voice services entirely, here’s what you need to know—and how to fix it. What Does the 3G Shutdown Mean for Your Device? The Telstra 3G network has been a mainstay for years, providing reliable voice services for many users. Now, with Telstra redirecting resources to strengthen 4G and 5G capabilities, 3G is being phased out across Australia. For most customers with recent phones, this shift will be seamless. However, some older 4G and early 5G devices that lack VoLTE may run into problems, as these devices would typically use 3G to handle voice calls. Without VoLTE, these phones can’t switch to 4G or 5G for voice calls, leading to dropped calls, connection issues, or even the inability to make calls at all. How to Tell if Your Device is Affected Not sure if your device has VoLTE? Here are some quick steps to check if your device could be affected: Steps You Can Take to Restore Call Services If your device is affected, here are steps you can take to make sure you’re able to make calls, including emergency calls, without issue: How Mobile Computer Geeks Can Help If you’re experiencing call issues and suspect your device may be affected by the 3G shutdown, Mobile Computer Geeks is here to assist. We provide practical support to get you back online, including: Don’t let the 3G shutdown disrupt your calls. Contact Mobile Computer Geeks today to restore your connectivity and get back to seamless communication. For further reading on Telstra’s 3G shutdown, visit Telstra’s announcement or find more information on impacted devices from WhistleOut.
