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Online Scams Are Evolving: How to Stay Protected

Thinking you’re safe from online scams can be dangerous, especially as fraudsters continue to develop new ways to exploit people. According to the Australian Competition and Consumer Commission (ACCC), Australians lost a shocking $3 billion to scams in 2022 alone. This shows that no one is immune, and vigilance is more important than ever. Here’s how scams are changing and what you can do to safeguard yourself. The Surge of SMS-Based Scams Scammers increasingly use text messages to trick people, with schemes like the “Hi Mum” scam tricking many Australians into sending money, believing they are helping a loved one in need. The ACCC noted that SMS scams accounted for about 33% of all reported scams in 2022, making them the most common method for reaching potential victims. Scammers often pose as legitimate organizations, such as government agencies or banks, to gain trust and prompt immediate action. How to Avoid Falling for SMS Scams: Older Australians: A Growing Target Older Australians have become prime targets for scammers, often due to perceived vulnerabilities such as lower technological literacy or cognitive decline. In 2022, Australians aged 65 and older suffered losses totaling over $120 million due to scams, a significant increase compared to younger demographics. Scammers often target this age group with elaborate schemes involving fake investments, fraudulent tech support, or romance scams. Tips for Older Adults to Stay Safe: Taking Action Beyond Awareness Being aware of scams is just the first step; proactive measures are necessary to ensure safety. Recent incidents of account hijacking, such as those affecting MyGov accounts, highlight the importance of secure online practices. Data breaches, such as those involving Optus and Medibank, have exposed personal details that scammers use to impersonate victims. Weak passwords and reusing the same password across multiple accounts make it easier for scammers to access sensitive information. How to Protect Your Identity Online: Conclusion Online scams are more sophisticated than ever, making constant vigilance essential. Regularly updating your digital security practices and staying informed about the latest threats can help protect you from becoming a victim. Schedule a Digital Security Check with Mobile Com

3G Shutdown in Australia: Why, When, and What You Must Do to Prepare

Australia’s three major mobile networks – Telstra, Optus, and TPG/Vodafone – are decommissioning their 3G networks in favour of the more advanced 4G and 5G technologies. The era of 3G is coming to an end, and it’s crucial to prepare for this transition. Why are 3G Networks Being Shut Down? Spectrum Efficiency: Mobile networks operate on a licensed radio spectrum, which is a finite resource. Over time, newer technologies like 4G and 5G have proven to be more efficient, offering better coverage and higher data throughput compared to older 3G networks. Technological Advancements: Just as Australia phased out 2G networks in 2016/2017, 3G is now becoming obsolete. 4G and 5G networks provide significantly faster speeds and greater capacity. To understand this, think of mobile networks like roadways – 3G might be a 40kph zone, while 4G and 5G are akin to 110kph and 500kph zones respectively. By retiring 3G, telecom providers can allocate this spectrum to faster, more reliable services. Improved Services: Modern networks carry voice calls over data using VoLTE (Voice over LTE). Upgrading to 4G and 5G ensures better call quality and more reliable service. When Will 3G Networks Shut Down in Australia? TPG/Vodafone: The 3G network was decommissioned in December 2023. This affects customers using brands like TPG, Vodafone, Kogan Mobile, Felix Mobile, and Lebara. Telstra: Initially set to shut down 3G by the end of June 2024, Telstra has extended this to the end of August 2024. This extension is to provide more time for customers with older phones to transition. Telstra offers an SMS service to check if your device needs an upgrade – text ‘3’ to 3498 for a status update. Optus: Scheduled to turn off its 3G network in September 2024. This impacts users of brands such as amaysim, Circles.Life, Dodo, Moose Mobile, Aussie Broadband, SpinTel, and Yomojo. What You Must Do to Prepare Need Assistance? If the 3G shutdown affects you and you need help setting up a new phone, Mobile Computer Geeks can assist. We can transfer your contacts and messages, set up apps and accounts, back up data, and more. Contact us today to ensure a smooth transition. Final Thoughts The transition from 3G to 4G and 5G is a necessary step to improve mobile network performance in Australia. While it might require some adjustments, the benefits of faster speeds and better service quality are well worth it. Stay informed, upgrade your devices as needed, and enjoy the enhanced mobile experience that 4G and 5G networks offer. For the most accurate and up-to-date information, always check with your telco directly.

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